Monday, June 6, 2016

The Reason why the MMDA NCA Policy won't work



I recently noticed on Twitter that the MMDA is re-implementing the No Contact Apprehension scheme,

REMINDER: Check if your car has been caught under No Contact apprehension via . Database updated 6.06.16.

now this sounds all nice and first worldly but I have a problem imagining how efficiently this can be rolled-out in a country such as ours. Why am I so cynical about this? Well let's see... Jeepneys! Seems like I'm straying a bit here but the point is you don't need hi-tech cameras to observe the blatant rule breaking committed by the drivers of these scrappy contraptions everytime you hit the road. Red lights beaten (all the time), traffic obstructed (while loading/unloading in the middle of the road), headlights are never on at night just to point out a few infractions- only the Pope knows how they get away with it!? I hope to be proven wrong but rudimentary deduction tells me that this "hi-tech" innovation is just meant to create a semblance of progress in order to get the occasional "pat on the back" from the media. Worst part of this is that the burden would again be shouldered by the tax paying community aka. apprehension of private vehicles. To sum it up technology can only enhance the government's ability to do their job question is how sincere are they in making the system work?

Anyhoo, personal feelings aside.. as an FYI to all my readers, I've pasted below the guidelines of the No Contact Apprehension policy courtesy of the MMDA website:


 1. What is the No Contact Traffic Apprehension Policy?
The No Contact Traffic Apprehension is a policy that utilizes CCTV, digital cameras and/or other gadget or technology to capture videos and images to apprehend vehicles violating traffic laws, rules and regulations.
   2. What is its coverage?
The No Physical Contact Apprehension covers the apprehension of violators in areas within Metro Manila that are covered by MMDA CCTV cameras.
3.   Will the policy rid Metro Manila roads of MMDA Traffic Enforcers?
No. It was conceptualized to supplement the presence of MMDA Traffic Enforcers. Aside from the fact that there are still places not covered by CCTVs, the No Contact Traffic Apprehension was designed to catch moving violations, thus leaving the apprehension of administrative offenses to MMDA constables.
4.   How will the No Contact Team know about the records of the vehicle?
The MMDA No Contact Apprehension Team will search for the motor vehicle records of violators in coordination with LTO.
5.   If I’m the registered owner and the current owner hasn’t processed the vehicle’s transfer of registration yet, will I still be penalized for a violation I did not commit?
The first notice shall require the owner of the vehicle to identify its driver at the time and place indicated in the notice and his/her address. It is the responsibility of the current owner to have the vehicle registered under his/her name. If a previous owner receives the Notice, he or she may file a protest at the MMDA Traffic Adjudication Division and show a notarized Deed of Sale as evidence, as well the name and address of the current owner.
6.   How will the MMDA send the Summon to violators?
Notices shall be sent thru personal service by MMDA Personnel, registered mail or courier services through government or private service providers.
7.   What if the violator refuses to receive the Notice?
Traffic violators who refuse to receive or accept the notice issued to them without any valid reason shall be deemed to have received it by leaving a copy and submission of an affidavit of service or report attesting the refusal of the violator to acknowledge receipt of the Notice.
8.   Within how many days should a driver settle his/her violation under this policy?
Payment of fines and penalties shall be made within seven days upon receipt of the first notice to any authorized accredited payment centers unless a protest is filed before the MMDA TAD, in which case, the fines as finally adjudicated shall be paid at the Collection Division of the MMDA Central Office.
9.   Where should I pay to settle my violation?
   The violator may pay either in the MMDA Main Office or in any branch of MetroBank.
10.  If I don’t agree with the violation given to me, how do I contest it?
The First Notice contains a statement that the traffic violator shall have the right to file a protest before the MMDA-Traffic Adjudication Division or TAD within seven days from receipt of the Notice, and that failure to do so within the prescribed period shall be seen as a waiver of such right to contest the violation or present evidence as a defense.
Within fifteen days from receipt of an adverse TAD resolution, the driver may file a Motion for Reconsideration. Within thirty (30) days from receipt of the denial of the Motion for Reconsideration, the driver may file an appeal at the Office of the Chairman where the Decision shall be final and executory.
If no protest is filed within the 7-day prescriptive period and the fines remain unpaid, a Final Notice to settle the violation shall be issued.
11.   What will happen if I don’t pay at all?
If a violator fails to settle the assessed fines or penalties from the receipt of the Final Notice, the vehicle license plate number shall be included in the Alarm list and be reported to the LTO with a request that its registration not be renewed until the penalties or fines are fully settled.



Sunday, June 5, 2016

6 things you need to know before your next Uber ride




Having been an active partner of Uber as a driver- operator for the past 4 months I have managed to jot down a list of a few things a rider might be interested in knowing before hailing their next Uber ride. Having had my share of on the job experience doesn't make me an expert but it does provide some useful insights that might prove helpful in bridging rider- driver expectations.
1. The Uber driver has no idea where you're going before the trip starts. Starting the trip means you are already inside the vehicle and the driver has already slid the "Start Trip" button on his Uber App. Technically speaking the Driver should be amendable to any trip within Metro Manila but experienced drivers may opt to inquire about the destination to eliminate the risk of getting out of coverage requests. Trip requests going to Cavite, Bulacan, or Laguna are not uncommon, although there are drivers that may routinely accept these requests, they do so at their own risk since Uber's insurance does not cover the mentioned areas.

2. Are drivers allowed to cancel trip requests? The short answer to this is yes. To be specific, if a certain trip request does not meet any of Uber's guidelines the driver may cancel the trip even before it officially starts. A few common examples of this would be- if the number of passengers exceed the vehicle's capacity, if the rider pins the wrong pick-up point, if the rider is not at the pick-up point within 5 minutes of the driver's arrival, etc. I'm not certain if this entails monetary deductions from the rider's card so I'd love to hear any insight regarding this subject.


3. Many Uber drivers are newbies to the business. Some are even so new to driving visibly demonstrating difficulty negotiating narrow subdivision roads. Despite this the only training the driver ever receives is on how to use the Uber app. wherein Waze is also incorporated. Although Waze can be a powerful app. in avoiding traffic, it sometimes provides impractical re-routing just to avoid a pocket of traffic that hardly affects travel time. As painful as it may sound, Waze is the heart and soul of the Uber driver's navigation skill, so it wouldn't hurt if the rider can lend a helping hand especially if he/ she sees that Waze is showing unnecessary twists and turns along the way.

4. Just like drivers, the rider also has an Uber rating.
After having casual conversations with several riders I noticed that many were surprised to find out that they too are rated after every trip. Apparently the rating doesn't appear on the rider app but I've read an article that the rider may send an email to Uber to request for his/ her rating. If you're wondering if this information is visible to the Driver, it most certainly is although I have my doubts whether drivers here in Manila are utilizing this feature since it's never mentioned in any group discussion I've seen online. To me personally a rating of below 4.5 stars is a red flag indicating the possibility of a challenging trip. In my experience low ratings beget low ratings so chances are I'll pass on it in the interest of maintaining a high score.

5. Does Uber cover the Rizal area? Not entirely, Uber covers select areas of the following localities: Cainta,Taytay, San Mateo, and Antipolo with a surcharge of 60 Php on top of the regular fare. This is a fairly new initiative so I'm also a bit vague on the actual boundaries but perhaps the map and FAQ's on this site can provide more in-depth information on the topic.

6. Surge is not based on traffic. Lastly I'd like to debunk the popular belief that the severity of traffic is the basis of surge rates. No it's not! According to Uber's avp  (audio visual presentation) during on- boarding the law of supply and demand determines the highs and lows of surge prices. While a huge traffic jam can certainly contribute by rendering people stranded I have also observed prices go up at 3 am simply due to the sparse supply of Uber units.